Security and Fraud Awareness
OnyxCapital Holdings prioritizes the security of our clients’ information and assets and is committed to ensuring that clients and employees are made aware of fraudulent schemes and activities when communicating with OnyxCapital. Fraud is an issue that companies may face regardless of size, industry, or country.
While we maintain robust cybersecurity measures, cyber criminals may seek to impersonate or claim affiliation with OnyxCapital and create fraudulent websites, email domains, applications, and social media accounts. Fraudsters may pose as legitimate organizations and send emails or make phone calls to extract personal data that can be manipulated for the use of financial crimes. These scams are complex as the perpetrators may use real employee names and replicate proprietary documentation.
OnyxCapital Holdings encourages clients to be aware of the different types of fraud and to exercise caution when disclosing personal information. To help improve awareness and knowledge, we offer the following information about cyber threats and guidance to help protect from falling victim to a cyber-attack or scam.
When communicating with OnyxCapital please note:
- OnyxCapital Holdings does not engage in cold calling or in sending unsolicited messages or emails to clients. OnyxCapital only contacts people from official OnyxCapital.com e-mail addresses.
- Confirm you are visiting a OnyxCapital authorized website.
- Do not share your password and login ID with anyone, including anyone from OnyxCapital.
- Do not communicate or deal with personnel who are not affiliated with an authorized OnyxCapital office. All authorized office locations are listed on our locations page.
- OnyxCapital Holdings does not conduct business over chat platforms.
- Imposters can use the OnyxCapital name in furtherance of a variety of criminal activities. In particular, beware of scams purportedly affiliated with OnyxCapital that promise extraordinary returns on your investment at little to no risk.
OnyxCapital Holdings provides links to the resources below for informational purposes only and is not responsible for their content.
United States
- U.S. Securities and Exchange Commission - Information on high-yield investment programs and how to avoid them
- FBI Cyber Threats - General guidance on cyber crimes
- FBI Scams & Safety - Safety resources on internet scams
- U.S. Securities and Exchange Commission - Webpage on how to avoid fraud
- If victim of internet crime, you may file complaint with the following government entities:
- Internet Crime Complaint Center (IC3)
- Federal Trade Commission
- U.S. Postal Service (for crimes involving U.S. Mail)
Europe
- OLAF – European Anti-Fraud Office
- Take Five to Stop Fraud – Impartial advice to help everyone in the UK protect themselves against financial fraud
- Action Fraud – The National Fraud & Cyber Crime Reporting Centre
- FCA Scam Smart – Check an investment opportunity and avoid scams
- Money Advice Service – How to spot an investment scam
Asia
- Hong Kong Police Force – Fight Scams Together
- Hong Kong Monetary Authority – Beware of Fraudsters
- India Cybercrime Reporting Portal
- India SEBI Platform for Securities Markets Inquiries
- Singapore Police Force – Scam Advisory
- Singapore Scam Alert – Spot the signs, stop the crime
Contact Us
If you come across any websites, mobile applications, e-commerce accounts or social media accounts in the name of or affiliated with OnyxCapital; or receive emails, text messages or phone calls from OnyxCapital that you are uncertain about or which you believe to be fraudulent, please either contact your OnyxCapital Representative, email us at Client.Services@onyxcapitalholdings.net or call us at +1 (212) 230-9700.